Anita's Biscottis
Want to taste some really excellent biscotti. I just love these cookies. They have great customer service, too. Can't go wrong with this company.
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Want to taste some really excellent biscotti. I just love these cookies. They have great customer service, too. Can't go wrong with this company.
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Bad Companies and Bad Customer Service
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8:54 AM
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Labels: Good Food
If you're thinking of doing business with KFI in Harrisville, PA. Buyer beware. Make sure they haven't double charged you. They're not known for their customer service either. If you call to see about an error on their part, they'll try and make sure that it's your fault.
If you're wanting to resell their products with drop-shipping...beware of being overcharged and double charged or getting orders wrong or stealing customers, they will.
They'll tell you they'll drop ship but they won't send it blind. They'll put their name on the return address and you will lose customers. Their response to this is they don't know how to ship blind. This is so much bull because other companies will gladly drop ship blind and thank you for your business. They also wont' send you tracking numbers unless you keep bugging them or get nasty. Their attitude is take your business elsewhere, we don't need you. They're really bad.
Bad customer service is one thing, stealing customers from their resellers is another. Add in overcharges, double charges and order mistakes....they're not a reputable company.
A file has been started on them with the Better Business Bureau, so if you've had trouble with them, let the BBB know. The more complaints, they'll investigate the company. www.pittsburgh.bbb.org
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8:06 AM
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